Process and control today | ICS Cool Energy Announces Membership of FLEX, a Long-Term Flexible Exchange Program for Process Cooling and Heating

As part of the FLEX membership, customers receive the latest technology for process temperature control, maintenance and equipment upgrades – with the flexibility of an operating expense.

ICS Cool Energy, an international market leader specializing in complete temperature control solutions for manufacturing processes and plant applications, today announced membership in FLEX, its new and improved long-term flexible exchange program . The new subscription offering gives manufacturers access to the latest process heating and cooling equipment with the flexibility of an operating expense. With membership in FLEX, customers can transform their process temperature control system from a fixed asset into a dynamic solution that will be up to date with their evolving business and process needs.

ICS Cool Energy’s new FLEX membership program offers a complete process temperature control solution including equipment, 24/7 preventive and emergency maintenance, replacements and upgrades. The elements of the FLEX Membership all-inclusive monthly rate contract are tailored to the needs of the process and based on a detailed assessment by ICS Cool Energy engineers. Customers receive the right temperature control solutions for their process needs with the flexibility to adapt their capacity according to changing seasonal and operational needs.

“We believe the FLEX Membership subscription business model will be a game-changer in how manufacturers approach their process cooling and heating needs,” said Dave Palmer, Managing Director for UK and Ireland at ICS Cool Energy. “With FLEX Membership, our customers get tailor-made systems installed in their processes – with no upfront cost or capital investment. They only pay for the temperature control they need, when they need it. Unlike traditional long-term rental, they have the flexibility to trade in and upgrade equipment as their needs change or technology improves. Add to that the peace of mind of full maintenance and contingency plans – there is no other offering like this on the market ”

By joining FLEX membership, manufacturers can view their cooling and heating systems as an operating expense rather than a capital investment and gain the flexibility to pay only for what they use. The subscription includes variable rates for equipment in service, on standby and off-site, and the remote monitoring option:

  • In use – when the process cooling or heating unit is installed, connected and in use
  • On-site contingency – when the unit is kept on standby at the customer’s premises
  • Contingency in Depot – when the unit is held on hold at the customer’s local ICS Cool Energy depot.

The duration of the FLEX Membership subscription can last up to nine years with complete replacement of the new equipment for the old one when the contract is renewed.

“Technology, industry standards and regulations are changing faster than the typical lifespan of a cooling or heating unit. Membership in FLEX will give those responsible for processes, operations and facilities the peace of mind that their investment will not be obsolete and in line with the latest innovations in the market, ”said Dave Palmer.

For more information on FLEX membership and ICS Cool Energy’s complete process temperature control solutions, please visit

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