Digital commerce platform enabling memorable, human-centric omnichannel shopping experiences

– Headless, microservices-based, API-based native cloud platform evolved from Skava Commerce

BENGALURU, India, September 9, 2021 / PRNewswire / – Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital consulting and services, today launched Infosys Equinox to help businesses securely deliver omnichannel commerce experiences hyper-segmented and personalized for B2B and B2C buyers. The platform’s future-ready architecture gives businesses unprecedented flexibility to choose out-of-the-box microservices and pre-built experiences to create organized digital journeys that enhance or launch their digital business within weeks . Infosys Equinox also brings together the industry’s best services, products, platforms and capabilities from Infosys and its partners into an integrated ecosystem. This provides businesses with an end-to-end commerce as a service to drive results, throughout the purchase lifecycle, that are of interest to buyers. Infosys Equinox is used by several of the world’s leading companies in the retail, consumer goods, telecommunications, manufacturing, automotive and media industries, and helps generate more than $ 15 billion in annual gross value dollars of e-commerce goods.

Infosys Equinox helps businesses transform their digital commerce through marketing, merchandising, e-commerce, store operations, supply chain and customer service through its four offerings: Infosys Equinox Microservices, Infosys Equinox Commerce, Infosys Equinox Experiences and Infosys Equinox Marketing. It delivers:

Excellence in customer experience

Infosys Equinox facilitates closer consumer-brand interactions by enabling brands to deliver unique customer journeys that take advantage of emerging commerce channels on social media, chat, voice and augmented reality. The platform combines digital experiences with physical experiences to deliver more satisfying phygital and contactless shopping. Creating multi-sites suitable for multiple languages ​​and currencies, with deeply localized functionality and real-time promotions comes in handy with the platform’s tools and workflows simplified for business users – requiring no changes to the platform. code or configuration of the application.

Scale and flexibility to meet customer demands

With its industry-leading, microservices-first and API-first cloud native architecture, Infosys Equinox is the only digital commerce platform brands will need to meet changing consumer expectations. The platform offers a rich repository of mutually exclusive and collectively comprehensive microservices that can easily integrate with an existing or new platform to deliver headless commerce capabilities.. These microservices enable various business models used by companies including B2B, B2C, B2B2C, D2C, C2M, online marketplaces and digital malls. With its superior technology architecture, this all-cloud platform leverages leading open source technologies and is designed for industry-leading performance, availability and security.

Relevance through innovation

Infosys Equinox’s integrated ecosystem of capabilities, spanning experience to operations, enables companies to deepen customer relevance throughout the business value chain. Ranging from Perceptual Experience Design by WONGDOODY to Optimized Retail Execution with Infosys TradeEdge, the platform puts the buyer at the center of the company’s business strategy. With Infosys Equinox, companies can also deploy segment-specific user experience innovations on demand.

Karmesh Vaswani, Executive Vice President and Global Head of Consumer, Retail and Logistics, Infosys, said : ” . Infosys Equinox makes this less difficult. It offers commerce as a service to interact with B2B and B2C buyers through a platform that has 50% faster time to market than any other solution when it comes to adding new microservices or the start of a new commercial presence. Infosys Equinox offers the perfect balance of agility and adaptability and is a great way for leaders to consolidate their advantage and for challengers to improve their trading game. “

Companies around the world benefit from Infosys Equinox, and industry experts attest to its value.

Eric Nelson, Chief Information Officer North America, The Kraft Heinz Company, noted, Infosys Equinox serves as our digital hub powering more than 250 of our global brand sites, B2B e-commerce and recipe sites, as well as direct-to-consumer (D2C) initiatives. We are able to launch new branded sites in as little as 3 to 5 days. The platform also supports our hyper-personalization initiatives and distills real-time information for our marketing programs. With Infosys Equinox, at Kraft Heinz, we are well positioned to deliver richer, more personalized and meaningful experiences to our consumers. “

Prasad Gankanda, COO, Young Living, noted, You “reap what you sow” is in our DNA here at Young Living. We know that a bountiful harvest is the result of months of hard work. With Infosys Equinox, we have planted the seeds for our new ecommerce platform, and now with the platform and dedication of the Infosys team, we are finally reaping. Thank you for helping transform Young Living and bringing us into the modern era of e-commerce..

“B2C and B2B organizations face immense challenges to be successful in today’s digital economy. Customer expectations are huge, competition in ecommerce is fierce, and an explosion of commerce channels and touchpoints have all raised the bar for omnichannel experiences for every online merchant. . The COVID-19 crisis has also accelerated the shift from offline to online transactions, ”said Jordan Bijou, Research Director for IDC’s Digital Commerce Program. “Headless digital commerce / API has emerged as an architectural paradigm to help merchants deliver more engaging commerce experiences across all channels and touchpoints their customers are on. and B2B organizations to overcome the challenges of modern commerce and grow. “

For a quick overview of Infosys Equinox, please click on: https://www.youtube.com/watch?v=pBaJ_jcmlGo.

Please watch the Infosys Equinox logo reveal video here: https://www.youtube.com/watch?v=RDPEp-as1nE

To learn more about Infosys Equinox, please visit: https://www.infosysequinox.com/

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 50 countries to navigate their digital transformation. With over four decades of experience managing the systems and operations of global businesses, we expertly support our clients throughout their digital journey. We do this by giving the business an AI-powered heart that helps prioritize change execution. We’re also empowering the business to use agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our lifelong learning program promotes their continuous improvement by developing and transferring digital skills, expertise and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys ((NSE: INFY) (BSE: INFY) (NYSE: INFY) can help your business navigate your next one.

Safe harbor

Certain statements in this release regarding our future growth prospects, financial expectations, and plans to manage the impact of COVID-19 on our employees, customers and stakeholders are forward-looking statements intended to qualify for the Safe Harbor. Under the Private Securities Litigation Reform Act. 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those shown in these forward-looking statements. The risks and uncertainties associated with these statements include, but are not limited to, the risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks associated with an economic downturn or recession in India, United States and other countries in the world, changes in political, business and economic conditions, fluctuations in profits, fluctuations in exchange rates, our ability to manage growth, intense competition in IT services, including factors that may affect our cost advantage, salary increases in India, our ability to attract and retain highly qualified professionals, time and cost overruns on fixed price and fixed-term contracts, customer concentration, immigration restrictions, concentration of industrial segments, our ability to manage our international operations, reduced demand for technology in our main areas of intervention, disruption of telecommunications networks or system failures, our ability to complete and successfully integrate potential acquisitions, liability for damages on our service contracts, the success of companies in which Infosys has made strategic investments, withdrawal or expiration of incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring outside companies India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the result of pending litigation and government investigations. Additional risks that could affect our future results of operations are described in more detail in our filings with the United States Securities and Exchange Commission, including our Annual Report on Form 20-F for the year then ended. March 31, 2021. These documents are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in documents filed by the Company with the Securities and Exchange Commission and in our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company, unless required by law.

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SOURCE Infosys

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